---
title: Payments — card on the link, Mark paid, the payments center and reminders
snippet: The Payments screen shows what is owed in lanes (Past due, Open, Current, History) and Reports for the period, per unpaid invoice.
keywords: payment, payments, pay, paid, charge everything due, charge all, card, stripe, cash, check, mark paid, past due, open, current, history, reports, reminder, reminders, invoice, balance, owed
---

# Payments

## How money comes in

- **By card, on the link.** The same link the customer approved the estimate on has *Pay now* for
  the deposit or the balance. Card payments go straight into **your own Stripe account** at
  Stripe's standard rate (2.9% + 30¢ per payment); DoneOnce takes no cut. On a $640 job about
  $621 arrives.
- **Cash or check** at the door: *Mark paid* on the estimate or the job in the office, and it is
  closed out against the work.

## The payments center

The **Payments** screen shows what is owed, in lanes: **Past due**, **Open**, **Current**,
**History** — and **Reports** for the period. Amounts are per unpaid invoice, so a subscription
shows what the current period owes, never a lifetime total.

## Charge everything due

On **Past due**, **Charge everything due** catches up the subscriptions whose renewal failed, in
one go. It first shows a review — how many clients, the total, and who will be skipped and why
(no card saved for automatic charges, card expired, a disputed charge, already tried today, or a
card that needs the customer to confirm with their bank). Nothing is charged until you confirm.
Each unpaid invoice is then charged on the card the customer saved with their subscription, and
the result lists what went through, what failed (with Stripe's reason) and what was skipped. It
never runs by itself, the same invoice is never charged twice in a day, and one run takes at most
50 invoices or $25,000 — run it again for the rest. One-time balances are never charged this way:
send them a reminder.

## Reminders

A quiet quote or an unpaid balance does not sit there for three weeks: reminders go out **by
email** on a schedule, and every attempt is recorded so you can see what was sent and when. (Text
reminders are not sent today — email only.)

## Receipts

A card payment sends the customer a receipt by email automatically.