DoneOnce › What DoneOnce does

What DoneOnce does

DoneOnce keeps four things in one app for a small service business whose week repeats — a pool route, a lawn crew, a cleaning company, pressure washing, pest control, any trade where the same customers are visited on a cycle: the client book, the routes, the crew and the money. Everything below is in the product today, at every team size, for one price (see pricing).

The client book

• Clients with their properties, access notes, client types and the full visit history.
• CSV import for the spreadsheet a business already has — how the import works.
• A link the customer opens on their phone to approve an estimate and see their visits — the customer link.

Routes

• Zones by ZIP code drawn on U.S. Census boundaries; one route per technician per day.
• Today and Week views; route optimization suggestions; an address coverage check before a client is taken on.
• The day's route sent to Google Maps, Waze or Apple Maps — zones and routes.

Estimates and money

• Estimates with line items, deposits and recurring subscriptions, approved by link from the customer's phone — estimates.
• Online card payment through the business's own Stripe account; DoneOnce takes no cut of a customer's payment.
• A payments center with email reminders, history and reports — payments.

Jobs and crew

• Jobs with status, estimated versus actual time, notes, photos and files — jobs.
• Crew with clock in and out, a weekly timesheet and pay; teams that go out together on one job or one day — crew and timesheet.

The voice assistant

While clocked in, the technician talks to the app to record what happened at a stop or to edit an estimate — no typing in the truck. English and Spanish. Included up to $30 of usage per month per business, then billed at cost plus 15 %, shown in Settings before it is billed.

Languages and devices

English and Spanish end to end — the app, the customer's links and emails, the help and the support. iPhone, Android and the desktop, as a web app; notifications on the phone once the app is installed from the browser — languages and devices.

Not in the product

Inventory tracking, accounting, and a public API into a business's data. In development: service reports with photos, and customer notifications by text message (email exists today).

Start: https://app.doneonce.app/signup — the first 2 months are free, no card required. Questions: [email protected].

Updated 2026-09-25